Support

War Thunder Support: Orders, Setup and Help

Find the next step before checkout or open the partner shop for support.

Include in your ticket

  • Order email

    The address used at partner checkout.

  • Platform

    Your Windows version and War Thunder client.

  • Error detail

    A screenshot or the exact message you see.

How support works

Write before checkout if you need plan length or product fit. After checkout, use email for loader errors, HWID resets, or order questions.

The checkout channel opens the partner flow. It does not replace a ticket once you have paid.

Setup the team expects

Finish checkout, open the operator portal, and download the current Windows loader. Set aimbot, ESP, and the other listed modules.

Read the status banner before you start a match. Stay out of a match when the banner says offline or updating.

Patches and anti-cheat updates can change what still runs. Check the banner again after a game update.

What the site lists

War Thunder Cheats, HWID Spoofer, Cloud DMA, and UGC have different stated purposes. Review each product page and ask support before payment.

UGC formats appeal workflows. Cloud DMA is a separate infrastructure product with its own requirements. Each product page has its feature list and plans.

Related help

The FAQ covers platform, license moves, and status. The products list compares the cheat and the utilities.

Blog guides explain setup ideas. They do not replace the live loader from the portal. The forum archive is read-only.